Guides & help

Honest, useful answers to the questions people actually ask about broadband, moving house and staying online in between. No fluff, no sales pitch.

Guides

Start here.

How long does broadband installation take? Every major UK provider compared

Current answers on the fastest installations, same-day activation, full-fibre and upgrade timelines, plus realistic order-to-live times for the major UK networks and official checking sources.

Read the guide →

Broadband installation time checker

Answer three quick questions for a realistic estimate, the compensation owed if the provider misses its date, and a temporary WiFi plan matched to the likely wait.

Try the checker →

How to get internet when moving house (before your broadband is live)

Your broadband almost never goes live on move-in day. The honest options for staying online in the gap, a simple moving-week timeline, and what to do about new-builds and homes with no landline.

Read the guide →

Will 5G actually work at my address?

Coverage maps are predictions, and they are least reliable at the scale of your house. How to read indoor versus outdoor properly, take real signal readings with the phone in your pocket, and what to do when the answer comes back marginal.

Read the guide →

What to do when your broadband goes down (and how to stay online)

The quick fixes in order, how to tell whether it is just you or an area outage, the £10.34 a day you may be owed for a long fault, and how to get your home or business back online fast.

Read the guide →

How to get internet on a construction site

Site offices, CCTV and card payments need internet from day one, but a fixed line takes weeks. The real options for temporary site WiFi, honestly compared, with tips on placement and power.

Read the guide →

Does a 5G router need mains power?

Short answer: yes, a home 5G router plugs into a socket and does not run on a battery.

Read the guide →

Temporary WiFi for working from home

Broadband down, or not live yet, and your job depends on it.

Read the guide →

Internet on the day you move in

A simple timeline for having WiFi working the moment you get the keys, whether your broadband is booked, delayed, or not ordered yet..

Read the guide →

What speeds does 5G home broadband actually give?

Honest expectations: what decides the speed, what different speeds let you do, and the one thing that improves it more than anything else..

Read the guide →

Temporary WiFi for a new build with no line yet

Why new homes so often wait weeks for broadband after the keys, what to do about it, and how to have the house online from the first night..

Read the guide →

How to get WiFi with no landline or phone line

No phone line is no longer a barrier. Your options with no landline, from full fibre to 5G routers, which suits new-builds and renters, and how to get a whole home online with no installation.

Read the guide →

How to get WiFi in student accommodation (halls and houses)

Your WiFi options as a student, why a broadband contract rarely fits a 9-month tenancy, and how to get online from day one with no credit check and no direct debit.

Read the guide →

How to get WiFi for an event, pop-up or market stall

Card payments and ticket scanning need internet that does not fail, and venue WiFi often does. The real options for temporary event WiFi by size, and how to check coverage before the day.

Read the guide →

Waiting on your broadband? Get online next working day.

Unlimited 5G WiFi from £44, delivered next working day. No credit check, no contract.

See pricing →