Guides & help

Honest, useful answers to the questions people actually ask about broadband, moving house and staying online in between. No fluff, no sales pitch.

Guides

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How to get internet when moving house (before your broadband is live)

Your broadband almost never goes live on move-in day. The honest options for staying online in the gap, a simple moving-week timeline, and what to do about new-builds and homes with no landline.

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What to do when your broadband goes down (and how to stay online)

The quick fixes in order, how to tell whether it is just you or an area outage, the £10.34 a day you may be owed for a long fault, and how to get your home or business back online fast.

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How to get internet on a construction site

Site offices, CCTV and card payments need internet from day one, but a fixed line takes weeks. The real options for temporary site WiFi, honestly compared, with tips on placement and power.

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How to get WiFi with no landline or phone line

No phone line is no longer a barrier. Your options with no landline, from full fibre to 5G routers, which suits new-builds and renters, and how to get a whole home online with no installation.

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How to get WiFi in student accommodation (halls and houses)

Your WiFi options as a student, why a broadband contract rarely fits a 9-month tenancy, and how to get online from day one with no credit check and no direct debit.

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How to get WiFi for an event, pop-up or market stall

Card payments and ticket scanning need internet that does not fail, and venue WiFi often does. The real options for temporary event WiFi by size, and how to check coverage before the day.

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How long does broadband installation take? Every major UK provider compared

Realistic order-to-live times for BT, Sky, Virgin Media, TalkTalk, Vodafone, EE, Hyperoptic and the altnets, what causes delays, and how to stay online while you wait.

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Broadband installation time checker

Answer three quick questions for a realistic estimate of when your broadband will go live, what could delay it, and the compensation you are owed if your provider misses the date.

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Waiting on your broadband? Get online tomorrow.

Unlimited 5G WiFi from £39, delivered next working day. No credit check, no contract.

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