Broadband date slipped, or the job's running on? Keep the router you already have. Buy the weeks you need and we move your return date. Nothing to send back, nothing to reorder.
Extend for £14 a week →Open the extension checkout and pick how many extra weeks you need. Each week is £14. Add as many as you like in one go.
Same quick card checkout as your original order. No account, no faff. You'll get a confirmation by email.
Keep using the same router with the same WiFi name and password. We move your return date on and confirm the new one by email. When you're done, post it back with the prepaid label as usual.
Extensions are £14 a week, for as long as you need them.
Extend my rental£14 per week, for however many weeks you need. Buy several at once from the checkout above if your broadband date is a way off.
No. That's the whole point of extending. You keep the exact router you have, with the same WiFi name and password. Only your return date changes.
Any time before your current return date. If you've already passed it, extend anyway and email hello@airgengo.co.uk so we can line the dates up for you.
We confirm it by email once your extension goes through. If anything looks off, just reply and we'll sort it.
Yes, as many times as you need. Some customers extend week by week until their broadband finally goes live. There's no limit and no penalty.