Renting from a new brand takes a bit of trust, so here's exactly who we are and how to reach us. Real people, based in Nottingham, replying within one working day.
The quickest way to reach us, and how we handle most things: orders, extensions, coverage questions and returns.
hello@airgengo.co.uk
We reply within one working day, usually much sooner.
Prefer to talk it through? Call us 8am to 6pm, Monday to Friday.
0115 772 0501
If we're helping another customer, leave a message and we'll call back.
Airgen Go is the consumer arm of Airgen IT Limited, a UK managed-connectivity company that runs internet for residential buildings across the country.
Airgen IT Limited, company 13937976
6 Edison Village, Nottingham Science & Technology Park, Nottingham, NG7 2RF
VAT GB408478966
Orders placed by 2pm on a working day arrive the next working day, tracked. You'll get the tracking details by email once it's dispatched.
Extend for £14 a week at airgengo.co.uk/extend. Keep the same router, we move your return date.
Pop it in the box with the prepaid label and hand it to a Post Office or Royal Mail parcel postbox by your return date. That's it.
Tell us within 48 hours of delivery and return it for a full refund. We'd always rather sort it than have you stuck, so email us first.